Does it pay off? You'll read why you should seriously think about software that automates routine communications between the office and patients.
Are you distracted by endless phone calls from patients and wondering whether to deploy software to handle routine communications for you? If you are not sure, watch the webinar in which MUDr. Ondřej Sobotka describes 6 reasons why deploying Sister Emma software is a good step.
In 2020, a research was conducted (Opinions of Czech citizens on selected aspects of the activities of general practitioners, S. Býma, D. Halata, K. Javorská), in which it was determined what form of medical care Czechs prefer. The largest group, or 35.7% of those surveyed, stated that prefers a combination of distance medicine and in-person visits to the doctor. It is this type of care that you can provide thanks to Emma.
Recently, various medical services have appeared that work only online, but are paid for by health insurance. Emmy, on the other hand, focuses on promoting traditional personal care. It is How to compete with online services in the futurebecause, thanks to Emma, traditional care does not have to look like a patient comes in and spends the whole morning waiting.
M.D. Karla Hladíková from Přerov uses Emmy in three of her surgeries. Up to 80% of requests go to her through the Emmys. Thanks to this, they save 2 hours a day and no longer have to hire another nurse to answer the phones.
TIP: Read how Emmy helps in the doctor's office M.D. Plain.
“We're not saying the Emmys are going to do everything. But imagine what it would be like, What if the number of phone calls dropped by half? The advantage is that when most patients start submitting requests to Emma, those with urgent problems and those who cannot or cannot use the Emmy are much better able to reach the doctor's office,” stated MUDr. Sobotka.
Despite frequent imaginings with the Emmys Some of the seniors will also be well advised.. “The fact that older people do not know how to use a computer is now more of a prejudice. One in ten patients using Emmys is over 65,” added Emmy co-founder Timothy Young.
When ordering online Emma patient leads to filled in all relevant information. The doctor no longer has to deal with them and write them down manually himself.
More information from Emma easily transfers to your outpatient software. Directly in the webinar MUDr. Sobotka showed how easy it is to switch between the Emmys and outpatient software.
Communicating via email carries a number of risks. In addition to the fact that patient data is not protected in emails, the office exposes itself danger of cyberattack. In the webinar, you will learn about a specific case in which the office lost its data due to a virus that came via email.
In contrast, it is Emmy very well secured and all communication between the office and the patient is encrypted.
Emmy is 10-20 times cheaper than an additional employee. Works around the clock, never gets sick, doesn't take vacations. On the contrary, during your vacation, it can automatically correspond with patients and inform them about your crowd.
A group of practitioners is behind Emma's idea. “You all use outpatient software, and you know well how sometimes the solutions from the AIT guys can be. But we have no choice but to grit our teeth and use it. At the Emmys, we went the other way around — we said what we needed as doctors from software that automates routine communication. We set out how it should work and only according to our detailed assignment did the developers create the Emmys,” explained MUDr. Sobotka.
If you missed the webinar live, watch it from the recording. M.D. In it, Sobotka discusses the individual points in more depth including practical examples. You will see what Emmy looks like in the interface for both doctors and patients. This will make you get a much better idea of her.
Write to us at podpora@sestraemmy.cz and we will send you a record webinars.
For technical questions or if you are interested in Emmy, you can contact us at podpora@sestraemmy.cz
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