Real experiences of doctors and nurses

“We have been using the Emmy app in the office since March 2021, for the first six months, Emma and I got used to the transition to a new way of communicating with our patients. I know that the beginnings were not easy for my sister, it was the transition from a paper diary system to a new technology, which she managed thanks to her flexibility and willingness to learn new things. Since September 2021, we have made it possible for patients to book for some examinations themselves and after initial concerns, we are already very welcoming of this feature and have had a favourable response from our patients.

The patients at Emmy appreciate the accessible and easy contact at the office, for us this is a significant relief from the congested telephone lines, which are free not only for dealing with acute conditions, but also for patients who are not addressed by modern technology. Email communication with patients is minimal today. I can't imagine going back to dealing with requests in a crowded waiting room and overloaded telephone lines, thanks to Emma we have a functional ordering system and a clear organization of office hours.

I also greatly appreciate the helpful and helpful communication on the support side of the application provider, including clear video tutorials. For me as a doctor, Emmy represents an affordable system, saves money on additional staff in the office, and I also see the savings in the fact that we do not use any waiting system to insert insurance cards, Emmy has an overview of who should come, and a small number of patients go outside the appointment.”

M.D. Veronika Braierová, Liberec

“Before I could read the children a bedtime story, Emmy arranged two appointments for a preventive check-up and delivered another urgent message. Thanks to this, my nurse and I have more time to treat patients and we will have less time to work for the secretary. And I can confirm that it is not very complicated. Patients have already signed up, including seniors, including one 74-year-old patient.”

M.D. Lenka Liskovcova, Mlada Boleslav

“It's like a miracle. Everyone complains about how the organization of vaccinations is terribly administratively and logistically demanding. I'm lucky that the Emmy came at the right time, and saved us hours and hours of calling people. In addition, the patients praise us how, thanks to Emma, we have the whole process perfectly organized!”

M.D. Karolína Dobešová, Šatov

“Thanks to Emma, she is not an official, but finally a doctor. “

M.D. Eva Malkova, Kralupy nad Vltavou

“The Emmy are three weeks away — they're already banging phones at least half less, patients are praising it too, the nurse — who fought back tooth and nail and said she was a computer baby — admitted yesterday that it was a great idea. “

Dr. Karla Hladíková, Potštat-Olšovec

“Processing requests received through Emmy is easier and faster for me. Requirements are more unambiguous and, as a rule, contain all the necessary information. Texts are more concise and communication rarely turns into “chat” anymore, which was quite common with emails and exhausting for me. Non-health care-related messages are not mixed between messages, as is the case with emails. “

M.D. Gabriela Langhammer, Telc

“I used Emmy to organize a vaccination against covid, and I have to say that it was a very effective solution.
In our town of Oslavany, vaccination was also handled by the municipal authority. Officials were calling seniors to see if they were interested in getting vaccinated. It involved a lot of phoning, dictating information and transcribing. The job that Emma managed with me in 2 to 3 hours took them 4 days. Then I had a conversation with a nurse from the next door office. She said she had already called 30 people to get vaccinated that day, and she's completely cut out. It was then that I fully realized how much work Emmy had saved us. “

M.D. Ivo Nečesanek, Oslavany